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Welcome to the phoenixNAP FAQ and Support Knowledge Base!


Use the menu links above to browse by section or select one of the resource types below. To locate items about a specific topic, please use the Search feature at the upper-right corner of the screen.


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If you have any questions or need any immediate assistance, you can contact phoenixNAP Support 24-hours a day, 365 days a year.

If you need to have equipment delivered directly to our facility, please adhere to the following guidelines.