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Welcome to the phoenixNAP Support Knowledge Base


Use the menu links above to browse by section or select one of the resource types below. To locate items about a specific topic, please use the Search feature at the upper-right corner of the screen.


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If you have any questions or need any immediate assistance, you can contact phoenixNAP Support 24-hours a day, 365 days a year.

If you need to have equipment delivered directly to our facility, please adhere to the following guidelines.

If you want to know more about the regulatory standards phoenixNAP adheres to, please refer to the Compliance section of the KB.