PNAP Cloud’s infrastructure has a high level of availability and provides customers the features to deploy a resilient IT architecture. PNAP Cloud has designed its systems to tolerate system or hardware failures with minimal customer impact.
The PNAP Cloud Incident Management support team employs industry-standard diagnostic procedures to drive resolution during business-impacting events. Staff operators provide 24 x 7 x 365 coverage to detect incidents and to manage the impact and resolution.
PNAP Cloud’s Internal Audit group has recently reviewed the PNAP Cloud services resiliency plans, which are also periodically reviewed by members of the Senior Executive management team and the Audit Committee of the Board of Directors.