Device Listing

On the Device Listing screen you can manage your devices and check their status and configuration. Here you will find your VMs, Bare Metal Servers, and Dedicated Firewalls.

To access Device Listing:

  1. Sign in to the Client Portal.
  2. Open the Manage mega menu.
  3. Click on Device Listing under the Combined Functions heading.


You may filter out your devices by:

  • Node. Choose one of your nodes to view the devices assigned to it.
  • View. Filter out the specific type of device you wish to view.
  • Search. Enter a name of one of your devices in the Search Bar to further filter out results. There is no need for a "submit" or "go" button, the search begins when you type your first character.


You can change the view by clicking on the Display icon:
Display Type
and select the number of items to be displayed per page:

Items Per Page
Choose between:

  1. List Display. Details displayed sooner and include:

    • Device Name.
    • Type. Device type is indicated by the Icon next to Device Name.
    • Status. Shows whether the device is Online or Offline.
    • Node. Shows to which node the device is assigned to.
    • IP. This describes the IP Address usage. Hover over to get a list of Private IPs and those Originating from Public Pools, if any.
    • Bandwidth In.
    • Bandwidth Out.
    • Tags. Shows any existing tags associated to the device.
  2. Block Display. Less details are displayed right away, and include:

    • Device Name.
    • Type. Indicated by the Icon next to Device Name.
    • Status. Shows whether the device is Online or Offline

    In Block Display View, by clicking on a device a Status Bar will appear in the right corner of the screen. It displays:

    • Power Status. Shows whether the device is Online or Offline.
    • Node. Shows to which node the device is assigned to.
    • Name. Device Listing
    • Description. Shows device description, if any.
    • VM ID. The unique ID number assigned to the VM by the system.
    • Connection.
    • OS. The OS installed on VM.
    • Version. Version of OS.
    • VMWare Tools. This only displays if your VMWare Tools are out of date. View the Updating VMWare Tools topic for more information.
    • # VCPU. Number of Virtual Central Processing Units (VCPUs) installed in the Virtual Machine.
    • Memory (RAM). How many Gigabytes (GB) of RAM memory is assigned to the device.
    • Storage. Primary and Secondary storage expressed in Gigabytes (GB).
    • Public IP's. VM's Public IP Addresses.
    • Private IP's. VM's Private IP Addresses.
    • Cost for VM/hr.
    • Tags. Tags are used to as a way to sort your VMs into manageable categories and containers.

Available Actions

Select at least one Device and click on the Available Actions icon to open the Available Actions drop-down menu, or alternatively right-click on a Device.

Depending on the type of device various functions can be performed:

  • Add/Modify Tag(s). Create new or search existing tags.
  • Clone VM. The Clone function creates an exact copy of an existing Virtual Machine.
  • Console. The easiest way to access your VM is through the console link provided in the VM Listing.
  • Delete VM. To permanently and irretrievably delete a configured Virtual Machine, use this link.
  • Export VM to Image Library. This allows you to create an image of an existing VM, enabling you to quickly create VMs from images with your specific software already installed.
  • Manage VM. If you need to make changes to an existing VM, first power off the VM (if it isn't already), then visit this link.
  • Power Off a Device. If you are no longer using a VM or Bare Metal Server, but wish to retain the Device and all of its data and settings for future use, you will use the Power Off function. This reduces the cost for that device when you do not need it, but reserves it for quick implementation when you do. You will still be charged for the device at a reduced rate while it is powered off.
  • Power On a Device. When you are ready to begin using a powered off device again, you may perform virtually the same steps to power it back on.
  • Reboot. There are many differing opinions about why, when, and how you should reboot any Server or Virtual Machine. Some companies have a schedule and reboot Windows servers monthly. Some only reboot when critical patches are released, others reboot when a kernel update is necessary or when installing new software packages.

    Regardless of all of the differing opinions, servers and VMs do occasionally need to be rebooted, and it is probably a good idea for you to have a strategy for rebooting your VMs, taking into consideration your up-time needs, your end-user's needs, and your business needs when developing that strategy.

Actions specific for Dedicated Firewalls and/or Bare Metal Servers :

  • Assign to. You can assign a Bare Metal Server to a specific user.
  • Manage Bare Metal/Dedicated Firewall. This will take you to the Manage My Device screen where you can modify the BMS.
  • OS Reload. For Custom OS Reloads, you will need to submit a ticket and provide any additional details needed to our Support team.

Many of these functions are accessed by right-clicking on a Device in Device Listing. Alternately, there may be buttons or links, such as the Available Actions button, that will take you to some of these functions from the Device Listing screen as well.